8680905053
By using the services of Shadow Overseas Courier & Cargo, you agree to the following terms and conditions.
Shipments are accepted subject to international courier rules, customs laws, and airline regulations.
Customers must declare accurate contents, value, and destination details.
Shadow Overseas reserves the right to refuse shipments violating laws or policies.
Delivery timelines are estimates, not guaranteed.
Delays caused by customs, airlines, weather, strikes, or government actions are not the company’s responsibility.
Liability is limited as per airline/courier partner policies.
No responsibility for loss or damage due to improper packing or prohibited items.
Customs duties, taxes, or penalties are payable by sender or receiver.
KYC documents may be required.
Shipment cancellations are allowed before pickup only.
Once shipment is collected or dispatched, cancellation is not possible.
Refunds (if applicable) will be processed within 7–10 working days.
Courier charges, customs duties, airline fees, and taxes are non-refundable.
Customs seizure or rejection
Incorrect documentation
Prohibited or restricted items
Delays beyond company control
Shadow Overseas Courier & Cargo acts as a logistics facilitator and is not responsible for:
Customs delays, inspections, or seizures
Airline or third-party courier delays
Acts of God (natural disasters, pandemics, strikes)
Incorrect shipment declarations by customers
All services are provided on a best-effort basis, subject to international courier regulations.
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shadowoverseasg@gmail.com
+91 7338777580/ 86809 05053
Chennai, Tamil Nadu, India