8680905053
At Shadow Overseas Courier & Cargo, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information shared by visitors and customers using our website and services.
We may collect the following information when you contact us, book a shipment, or use our services:
Name, phone number, email address
Pickup and delivery addresses
Shipment details (weight, contents, destination)
Identity documents (KYC) as required by customs or law
Communication details via phone, email, or WhatsApp
Your information is used only for legitimate business purposes, including:
Processing international courier and cargo shipments
Pickup, delivery, tracking, and customer support
Customs clearance and regulatory compliance
Providing quotes, updates, and service notifications
Improving our services and customer experience
We do not sell or rent your personal information.
Your data may be shared only when necessary with:
Airline partners and courier networks (DHL, FedEx, UPS, etc.)
Customs authorities and government agencies
Logistics partners involved in shipment delivery
All sharing is done strictly for service fulfillment and legal compliance.
We take reasonable technical and organizational measures to protect your data against:
Unauthorized access
Loss or misuse
Disclosure or alteration
However, no online transmission is 100% secure, and customers share information at their own risk.
Our website may use basic cookies to:
Improve website performance
Analyze visitor traffic
Enhance user experience
You may disable cookies through your browser settings if preferred.
Our website may contain links to third-party websites. Shadow Overseas is not responsible for the privacy practices or content of external websites.
Customers are responsible for:
Providing accurate and complete information
Declaring correct shipment contents and value
Ensuring items are legal for export/import
Incorrect information may result in delays, penalties, or seizure by customs.
Shadow Overseas reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective once published on this page.
For any privacy-related questions or concerns, please contact:
Shadow Overseas Courier & Cargo
Chennai, Tamil Nadu, India
shadowoverseasg@gmail.com
+91 86809 05053